Client Strategy - Planning
What sets Bobby apart from other client strategy specialists in his field is the fact that he has the inside knowledge on what it takes to be successful. Attaining the rank of Eagle Scout at age 17 proves that Bobby Roberts understands time, dedication and a strong work ethic are vital attributes to achieving life’s endeavors. Combining these characteristics with his love of organization and attention to detail allows him to develop and evolve process and structure within the organization, creating an atmosphere where employees and business are able to thrive. These traits also allow him to strengthen relationships with employees and customers.
Over the past 15 years Bobby has held a variety of positions in the communications industry, with a focus on client on boarding and service installation. His other positions included: project coordinator, operations manager, client rescue and implementation of process. Although every position contributed to his current skill set, it was his work through the infancy of the wireless management industry that allowed him to hone his process development and organizational skills.
Bobby is working on a Project Management Professional certification. He has also attended several carrier training and conferences. Being certified in all areas of project management have shaped Bobby into an extremely detail oriented, organized and a team centric individual.
Bobby’s Tip for Success, “I believe process is key to the success of any individual or organization. A well-developed process invites communication, guaranteeing every player on the team has the ability to shine and understand their importance in attaining the goal.”
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