Hotline Consultant

CCaaS Solutions

Sophisticated call routing, workforce engagement and analytics

Our CCaaS Capabilities

CCaaS Solutions

IVR
Analytics
Performance Mgmt
Dashboards

Dialer

Outbound Dialer
Preview
Predictive Dialer
Progressive Dialer

Workforce Management

Quality Management

AI/Sentiment

CRM Integrations

UCaaS Integrations

PCI Handling

HIPAA Handling

Gamification

Add Ons

Accounting Integrations
Call Recordings