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Hotline Consultant

CCaaS Solutions

Sophisticated call routing, workforce engagement and analytics

Our CCaaS Capabilities

CCaaS Solutions

IVR
Analytics
Performance Mgmt
Dashboards

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Dialer

Outbound Dialer
Preview
Predictive Dialer
Progressive Dialer

Workforce Management

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Quality Management

AI/Sentiment

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CRM Integrations

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UCaaS Integrations

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PCI Handling

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HIPAA Handling

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Gamification

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Add Ons

Accounting Integrations
Call Recordings

 

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Headquarters

116 N Tennessee St Ste 200

McKinney, TX 75069

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North Texas Office

1312 Goose Meadow Lane

McKinney, TX 75071

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