The number of enterprise clients adopting UC continues to grow year after year. It’s not surprising to see such growth as UC helps client communications in numerous ways and provides countless ROIs.
According to the BroadSoft 2016 survey results, respondents expect the UCaaS/Hosted PBX share of new lines shipped to reach 51% by 2020, a 10 percentage point increase from last year’s survey results. The most significant change in optimism for cloud adoption is occurring in the large enterprise segment, where telcos expect 45% of large enterprises to adopt UCaaS/Hosted PBX by 2020 – a 25 percentage point increase from last year’s survey.
If your organization isn’t already enjoying the benefits of unified communications – get C2XCEL engaged, we’ll help navigate you through a seamless transition.